The value of precise targeting – that is, the act of reaching the appropriate audience with the appropriate offer you – is extraordinary, and we have tangible proof to verify it.

How personalisation can enhance your earnings

Seafield Hotel

Seafield Resort is a 4-star gleaming gem in Gorey, Co. Wexford – just an hour away from Dublin metropolis. Surrounded by lush green grounds, the assets is only a stone’s toss from the pearly sands of Ballymoney Seashore which overlooks Tara Hill.


Built in a up to date vogue by an Italian architect, it’s no ponder the mild-loaded resort is a favorite for weddings. Their award profitable Oceo spa is a tranquil haven which appeals to people today significantly and large who are seeking for a deluxe working experience just minutes from the Irish Sea.

Touching all bases

Considering the fact that the commencing of 2022, our advertising and marketing crew worked really carefully with the good team in Seafield on refining aspects of their digital tactic in get to maximise profits. On undergoing a shut review of Google Analytics, we could plainly see the varying forms of persons, or ‘audiences’, who were being participating with them. While we collected all of the on the web facts, the workforce at Seafield did research in-dwelling to test what we were viewing corresponded with their bookings. It seemed to look at out.

At the time we experienced our audiences defined, we crafted distinct campaigns for each individual

Defining our audiences was the quick section – subsequent came the campaign crafting. Primarily based on each viewers and their interests, exactly where they spent their time online and many others, we made a decision on system and funds, all the while advising that the landing web pages for just about every offer you corresponded with the offers and other digital activity so there was a greater likelihood of clients pursuing as a result of.

Here’s a taster of the audiences we described and catered for:

  • Audience 1 – 23-34, only gals, no young children
  • Audience 2 – 25-45, partners, no youngsters
  • Audience 3 – 25-50, couples, young ones below 15
  • Viewers 4 – 50 moreover, adult young children or none

As we crafted our strategies, we had discussions with the crew at Seafield and collectively realised we necessary written content that would enchantment to the more mature cohort recognized as partaking with their brand name. As smart, responsive and reactive as at any time, the group at Seafield acquired to operate arranging and seeing by many photography shoots, curating every single and every single just one very carefully so what was produced was fantastically reflective of the brand name as well as currently being attractive to the audiences they were for. A ton of work went into this by the team at Seafield. When all shoots ended up concluded, the crew began including an array of magnificent photographs to their financial institution of written content throughout all online platforms. Most importantly, there was a good deal of new articles that would speak and enchantment to a range of audiences.


They also invested time and effort into curating a large amount of money of new online video and photography written content for summer time and autumn – seasonal material they can use and reuse in excess of the coming many years given its supreme superior quality.

What were being the final results?

“It is an absolute satisfaction doing work with the workforce at Internet Affinity, they have been exceptionally supportive, specifically in excess of the previous 12 months as we have worked carefully together to refine our digital advertising and marketing strategy. It’s good to see the good effects our attempts have had about the past quantity of months and we search forward to continued advancement heading into 2023.” – Kate Kavanagh, Profits & Marketing Manager at Seafield Lodge & Spa Resort

Since beginning this journey, we have collectively worked challenging to optimise campaign activity so as to obtain amazing final results, which consist of:

2022 vs 2021

  • 18.54% increase in income
  • 19% improve in traffic
  • 20.6% increase in transactions
  • 2.87% increase in eCommerce conversion fee

2022 vs 2019

  • 69% enhance in revenue
  • 15% enhance in traffic
  • 30.9% improve in transactions
  • 18.38% enhance in eCommerce conversion level

The complete income Seafield produced from their reach and frequency campaigns accounted for 62% of overall earnings by meta due to the fact commencing on March 1st, 2022.

“The crew at Seafield Resort & Resort generally have their finger on the pulse, looking for new strategies to excel their outcomes to new heights. Which is in which our most important emphasis on a new viewers technique stemmed from. Seafield ended up keen to put in the get the job done with us to determine our audiences and commit in collateral to support any gaps that we discovered. The benefits discuss for them selves and we appear ahead to continuing this journey with the staff.” – Aoife Nolan, Senior Digital Advertising Expert at Internet Affinity 

We hope this offers you an sign of how critical it is to adequately keep track of who your audiences are, due to the fact staying equipped with this details, such as how to goal them, will make all the variance to your results as a hotelier. When you know exactly who you are focusing on, you can properly invest in collateral (photographs, video clips etc) like Seafield did, that will genuinely appeal to your audiences – and the outcomes will converse for on their own.